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Executive Coaching in UK
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Don’t corporations love their KPIs and balanced scorecards? In the year 2000 I was involved in a project to apply six sigma, to the design process, at a…
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You must have heard that the customer is king! I remember receiving training on total customer satisfaction and I’m sure the cubicles of dilbert land have been thoroughly…
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As a director of a function or department it is still possible to achieve passable performance without having mastered the art and science of delegation. For many, their…
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We’re used to oxymorons such as military intelligence and government action, but it is unusual to find a contradiction inside a single word. And yet, in many organisations,…
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Most executives are only truly in their comfort zone when they know the answer. Many even insist it is their job to know the answer. It didn’t seem…
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